娱乐棋牌

如何评测语音助手的智能程度(2):服务提供

YUANBIAOTI:RUHEPINGCEYUYINZHUSHOUDEZHINENGCHENGDU(2):FUWUTIGONG

GUANYURUHEPINGCEDEWENTI,BIZHECONGSIGEWEIDUZHANKAILEFENXI,ERBENWENFUWUTIGONGWEIDUZHANKAIPINGCEDIANDECHAIJIE,KAOLIANGDESHICHANGJINGLIJIEJIZHENGHEYINGYONGCPHESPDENENGLI。

HENDUORENJUEDEAISHIYIGEXINGYE,DANAIQISHIBINGBUSHIXINGYE,ZHENSHIDEQINGKUANGSHIXINGYE+AI,JIYUANBENDEGEGEXINGYERUHESHIFANGAIDENENGLICUSHICHANYESHENGJI,TISHENGYUNZHUANXIAOLV,CHUANGZAOGENGDUODESHEHUIJIAZHI。

在前一篇文章里,用户提出一个需求——“我就想要一个聪明且好用的智能助理,能够满足我生活中的各种需求。”

ZHEIGE“GEZHONGXUQIU”DEMANZU,QISHISHIYUANBENYIJINGCUNZAIJIEJUEFANGANDE,AIZHISHISHITUQUGEXINTIYAN。

我们都知道那个著名的公式:用户价值=(新体验-旧体验)-替换成本。

那么问题来了,用户原本用得好好的,为什么要来用你呢?

娱乐棋牌HENDUOAICHUANGYEGONGSIJIUSHILIJIEYIJICHULIBUHAOZHEIGEWENTI,JINGYINGBUHAOERBANLUYAOZHE。

娱乐棋牌RENHEYIGEFUWUBEIHOUDEGOUJIAN,ZHINENGZHUSHOUQISHIDOUYILAIYUCP(NEIRONGTIGONGSHANG)HESP(FUWUTIGONGSHANG)DENENGLI,NEIMERUHEJIANGZHEIXIENENGLIQIAOMIAODIYUAIJIEHE,SHIFEICHANGZHIDEYANJIUDEBUFEN。

QIANYIPIANWENZHANG,BIZHEZHONGDIANTANLE【YITULIJIE】WEIDU,BENPIANWENZHANGWEIDAJIADAILAI【FUWUTIGONG】WEIDUDEPINGCEDIANCHAIJIE。

ZAITANJIZHEIGEMOKUAIDESHIHOU,PINGCEKAOLIANGDESHICHANGJINGLIJIEJIZHENGHEYINGYONGCPHESPDENENGLI。

1. ZIYUAN/FUWUDEQUANMIANXING

娱乐棋牌JIQIMAOYOUYIGEBAIBAODAINENGGOUJIEJUEZUGOUDUODEWENTI。

娱乐棋牌《CHAONENGLUZHANDUI》DEDABAIZUICHUDEDINGWEISHIZAIYILIAOJIANKANGLINGYU,XIANGDUIJIUBIJIAOZHAIYIXIE。DANGRANHOUXUDABAIJINGGUOBANBENDIEDAISHENGJI,YEKAIFACHUZIJIDEQITANENGLI,ZHEIJIUSHINENGLITUOZHAN。

娱乐棋牌“NIKANWOJIADEZHEIZHIDABAI,TAYOUDAYOUYUAN,NENGZHIBINGJIUREN,HAINENGDA,YAOSHINENGZAIDUOZUOYIXIESHIJIUHAOLE”

SUOYI,ZHINENGYUYINZHUSHOUDEJINENGFUWU,NENGLIFANWEIZIRANSHIYUEDUOYUEHAO?

ZAILIJIEZHEIGEWEIDUZHIQIAN,WOMENYIDINGYAOMINGBAIBIJIAODEDUIXIANG。

娱乐棋牌ZAIQIANMIANYIPIANWENZHANGLIBIZHECENGJINGTIDAOGUO:“SHIMIANSHANG,LIRUTENGXUNDINGDANG、XIAOAITONGXUE、TIANMAOJINGLING、XIAODUYINXIANGZHEILEIDASHENGTAIDEJIHEDECHULIFANGAN,SHUYUZUIDADEKAIFANGYU。”

ZHEIZHONGCHANPINXINGTAIDEBEIHOU,QISHISHIBAJITUANDEZIYUANZHENGHEJINYIGEZHINENGYINGJIANZHONG,WEIYINXIANGZHEIGEZHINENGYINGJIANTIGONGGENGDUOFUJIAJIAZHI。

笔者的视角看来,这也是在未来,各CP和SP在未来注定会到来的智能时代,尝试以音箱这类硬件载体,找到AI为用户提供服务价值的一种探索性行为。

CONGZHEIGEJIAODUQUPINGPAN,TAMENWUYISHIDAERQUANDE。

JUTOUMENDEDAFA,TAMENZUODESHISHENGTAI。YONGPINGJIAYINGYONGSHANGDIANDEJIAODU,QUPINGPANZHINENGZHUSHOU,GENBENJIUBUDUI。

故而SIRI的未来,定位一定是基于苹果的大生态,做一个向用户提供SP和CP的连接器。它是中介,提供的服务能力是,帮助用户寻找CP和SP。

娱乐棋牌ERSHIJISHANG,ZHENZHENGQUJIEJUEWOMENSHENGHUOZHONGDEWENTIDESHI,GEGEXINGYEXIFENLINGYUDECPHESPMEN。

CPJIAODU:SHIPIN、YINLE、YINPINNEIRONG、WENZINEIRONG、YOUXIDENGLINGYU。

娱乐棋牌SPJIAODU:CHUXING、JIAOYU、YILIAO、JINRONG、DIANSHANG、LVYOU、CANYIN、KEFU、XIANXIASHENGHUOFUWUDENGLINGYU。

娱乐棋牌SUOYI,ZHENZHENGBIPINFUWUQUANMIANXINGDE,ZHIDESHIJIEJUEMOUGEJUTIWENTIDENENGLI。

LIRUDIDIDEDINGWEISHIJIEJUEYONGHUDECHUXINGWENTI,RUHEJIEJUEYIGONGLINEIDECHUXINGFUWUXUQIU,SHOUGOUYIJIA“ZIXINGCHE”BEI。

娱乐棋牌ZAISHIJIDEYEWUPINGCE,TIYANCESHIHENDUOSHIMIANSHANGDEAIZHULI,JIUJUEDEYOUXIEFUWUYOU,DANSHIFUWUDEFUGAIBUGOU。

LIRUHENDUODEAIZHUSHOUDOUSHIDINGJIPIAOGONGNENGDE,DANSHISIHUSHAOYOUDENENGZUODAOZHENGGEFUWULIANTIAODEQUANFUGAI。BIRU:

  • 能定国内的机票,没法定海外的机票;
  • 买机票的同时,不能买出行相关的保险;
  • 乘坐飞机相关的各种FAQ服务问题能不能答得上来;
  • 行程单邮寄以及发票报销,解决得是否到位;
  • 预约送机和接机的服务需求如何解决;
  • 商旅人士定酒店的服务是不是也得加上;

……

定位可大可小,只有先明确产品的定位,然后基于定位所覆盖的服务范围,去满足用户需求,基于这个角度去评测“资源/服务的全面性”才更准确。

娱乐棋牌ERZUOWEIAICONGYEZHE,SHIJISHANGYINGGAISIKAODESHI,YONGRUHEYONGXIANZAIDEAINENGLISHENGJIMOUGECHANYE,GENGHAODEWEIYONGHUTIGONGGENGDUODEJIAZHI,ZHENGQUZUODAOMOUGEXIFENXUQIULINGYULIMIANDEZUIHAO。

娱乐棋牌CIWEI,WOBEIZHONGREN,YINGGAIFANFUSIKAODEMINGTI。

娱乐棋牌2. ZIYUAN/FUWUDEZHILIANG

JIRANYOUQUANMIANXINGKAOLIANG,XIANGDUIYINGYEYOUZHILIANGDEZHUIQIU。

娱乐棋牌XINGYENEINENGTIGONGZUIHAOZHILIANGDEYEJIUSHIBATDENEIJIJIA,ZHEIGEBEIHOUSHIJIEKOU,JISPHECPDEBIPIN。WUFEIJIUSHIBASHOUJISHANGHUOQUDENEIRONGHEFUWU,HUANYIGEYINGJIANZAITISUOCHENGZAI。

从用户角度而言,是通过点触找到自己想要的内容/服务,还是和通过语音找到自己想要的内容/服务,这个过程并不重要,而真正在意的是能否满足需求,有无体验升级?

娱乐棋牌JI,ZHIYAORANGWONENGNADAONENGHUIJIADEHUOCHEPIAO,WOCAIBUGUANNAGERUANJIAN,TONGGUOSHENMEXINGSHIWANCHENGJIAOYIXINGWEI。

ZAIZHEIYIDIANSHANG,JUTOUDESPHECPFEICHANGQIBEI,ERXIAOCHANGWANGWANGJIUCANXIXI,BIRUWOXIANGTINGZHOUJIELUNDEGE,WOYENENGZUOHAOXIANGGUANDEYUYILIJIE,JIEGUOGONGSIDEBEIHOUMEIYOUQQYINLEDEZHICHI,NEIZHINENGZHAOYIXIETIDAIFANGAN,HAIDANXINBANQUANWENTI。

娱乐棋牌ZHONGDENGCHANGSHANGRUXIMALAYA,JIYUNEIRONGZUOYINXIANG,RANHOUKUNBANGNEIRONGWANCHENGXIAOSHOU。

那么问题来了,如果自己不是巨头公司,手里也没有内容,公司也没太多的钱,买不到版权,如何去做呢?

ZAIYIXIEXIFENLINGYU,SHICUNZAINEIRONGZIJIANZHEIYISHUODE。WOMENKEYIKAIYIXIEYEXUBUYANJINDENAODONG。

先定义一下场景:智能厨房,如何给用户带来革新的体验?

BIRUSHUO,DIANBINGXIANGSHANGKAIGEPINGMU,WAIJIAMAIKEFENGYANGSHENGQIwifiMOZU,ZHEIGEYINGJIANCHENGBENSHIKEKONGDE,RUCIKEYIGOUCHENGYIGECHUFANGAIJIQIREN。

MEITIANTUITEJIACAI,ZHENGHEMEIRIYOUXIANHUOLOUXIABIANLIDIAN,DUICHUFANGDEXUQIUZHIJIEYUYINPEISONGXIADAN。ZAICHUFANGZHEIGECHANGJINGXIA,PINGMUSHANGKEYIYUYINSOUSUO,ZUOCAIHONGPEILEIDESHIPINZIYUANDENG,KEYIYONGZHIHU,DOUYIN,XIACHUFANGDENGRENYIDIFANGDENEIRONG,ZHEIGEXIFENLINGYU,WEIXIHAONEIRONGJIANSHE,CHENGBENBINGBUGAO。

娱乐棋牌ZAIBIRUSHUO,SHIMIANSHANGYIXIEREMENYOUXI,YIJINGYOULEZIJIDEZHINENGZHUSHOU,YOUXIEZUODEHAO,YOUXIEBUHAO。

ZAIZHEILIKEYIXUNQIUDEFUWUKEYIYOU:TIGONGYOUXIGONGLVE、TIGONGKEFURUKOUYIJIFUWU、SHOUJIYONGHUJIANYI,ZUOYUNYINGYINGSHOULEIDONGZUOYILEIXITONGZHENGHEFUWU。

就单单一个服务点,当用户在游戏中挫败的时候,卡在某个关卡下死活过不去,可以提供游戏图文/视频攻略,贴心的送一些临时性的道具关怀,甚至帮助用户完成战斗。这些都是可以通过助手实现,并有效提升用户留存的

SUOYI,ZHINENGZHUSHOUNENGBUNENGJIYUCHANGJINGHEXUQIU,JIYUYONGHUGAOZHILIANGDENEIRONGJIAZHI,SHIFEICHANGZHONGYAODEKAOLIANGDIAN。

3. FANKUIYANGSHIDEFENGFUXING

娱乐棋牌JIANDANLAISHUO,JIUSHIZHINENGZHUSHOUDEHUIFULEIXINGYOUDUOFENGFU。

HAISHIJUGELIZI:XIANSHISHENGHUOZHONG,NIXIANGQITARENTIWENWOXIANGLEJIEYIXIAZHEIGEFANGZI,NINENGJIESHAOYIXIAME?

娱乐棋牌RUGUOXIANZAITONGYANGDEWENTI,PAOJIYUYINZHUSHOU,DUIFANGHUIFUDENEIRONGYANGSHIBAOHANRUXIA:

  1. 纯文本介绍
  2. 图片搭配文本,语音介绍
  3. 视频内容介绍
  4. 带交互的功能式页面
  5. 导购讲解外加VR视觉交互

娱乐棋牌WULUNSHIWENWENTIHEFANKUIXUQIU,WODEZHINENGZHUSHOUZENYANGHUIFUWO,ZONGHUIYOUYIGEFANKUIYANGSHI。

ZAISHIJISHIYONGQITADEZHINENGKEFUJIAOLIUDESHIHOU,WENTAYIXIEFEICHANGJICHUDEWENTI,BIRUSHUOZHAOYIXIAQIANDAOGONGNENGYEMIAN。

JIQIRENHUIFEICHANGXIXINDEGAOSUWO,XIANDIANNALI,RANHOUDIANNALI,RANHOUDIANNALIJIUKEYIZHAODAOLE。

WENTIJIUSHITASHIYICHUANCHUNWENBEN,WEISHENMEJIUBUNENGJIWOYIGEZHIJIETIAOZHUANDAOZHIDINGYEMIANDEGONGNENGANNIUNI?XIANRAN,TABINGMEIYOUTIGONGYIGE【TIAOZHUAN】DEGONGNENGYANGSHI。

GUER,ZHINENGZHUSHOUSHUCHUJIEGUOYANGSHIDEFENGFUXINGYEYINGGAIZUOWEIPINGCEZHIBIAO。

列举一下当前的回复样式,文本、图文、视频播放器、音轨、选项卡、表单、功能按钮、多模态交互等等。

娱乐棋牌BIYAOSHUOMINGDESHI,YANGSHIBINGFEIYUEHUALIXUANKUYUEHAO,ERSHIQIADANGHAOCHUJIUHAO,WANGWANGYUESHIHUALIXUANKUDEDONGXI,YUESHIJIAZAIXIAOGUODUO,FANKUISUDUMANYESHIPINGCEDIUFENXIANG(ZHEIGEHOUMIANDEPINGCEWEIDUHUITIJI)。

娱乐棋牌YANGSHIDEXUANZE,JIUSHIJUTICHANGJINGJUTIFENXILE。

所以评测点是,是否能够理解用户需求,使用丰富的反馈样式,提升用户体验。

娱乐棋牌4. NEIRONGZHANSHIHELICHENGDU

娱乐棋牌ZHEIYIKUAIQISHIFEICHANGKAOYANRENDESHEJIGONGDI,HAODEUIJIEMIANYIDINGSHIJIANDANERYOUYADE。

娱乐棋牌TAZHIZAIYONGHUXUYAODESHIJIAN,ZHANSHIXUYAODENEIRONG

ZHANSHISHIFENWEIGUI(TUXINGJIEMIAN)DEHEVUI(YUYINJIEMIAN)LIANGGEBUFENDE。

娱乐棋牌JIUHAOBIFEIJIDEJIASHICANG,YIDINGSHIRANGRENZHUAKUANGHENAOHUODE,TAIDUODEYIBIAOPANHEGONGNENGANNIUHUIRANGRENJUECETANHUAN。ERZHEIZHONGSHEJIWOYIBANCHENGZHIWEIQUANTUIXINGSHEJI。ERQICHEDEJIASHICANGDESHEJIJIUHAODEDUO,YINWEITAJIANHUALECAOZUO。

ERJIUSUANSHIQICHEDEJIASHICANG,BUTONGDECHANGSHANGCHULINENGLIYEWANQUANBUYIYANG,TeslaDECHULIBIAOXIANSHIFEICHANGYOUYADE。

娱乐棋牌JINGLIGUOGONGNENGJINIANDAIDERENDOUZHIDAO,NEIGENIANDAISHITIJIANPANZHANJUPINGMUDEYIDABUFEN,ERDANGQIANDESHOUJIJIANPANJINJINZAIXUYAOCHUXIANDESHIHOUCHUXIAN,LEISIDELIZISHIZAISHITAIDUOLE。

GUERNEIRONGZHANSHIDEHELICHENGDU,YEYINGGAICHENGWEIYIGEPINGCEBIAOZHUN。

就算是复杂的内容,也需要做好信息处理,根据用户的情况,分层次分阶段,进行内容展示

WEILEBANGZHUDAJIALIJIE,WOJUJIGEYUYINJIAOHUCENGMIANDELIZI。

比如说,大家周末相约到你家聚会,有些同学由于不熟悉路况,然后打电话给你。你通过语音跟对方完成指路行为。注意,这是一个纯语音对话的场景。

娱乐棋牌YIBANQINGKUANGXIA,NICAIYONGDEDEHUASHUBIAOSHISHIDONGNANXIBEI,YIERSANSIMOUGEJIEDAOLOUDONGMENPAIHAOZHEILEIYUYANJIEGOU,ZHEIZHONGGURANMEISHENMEWENTI,DANSHIWANGWANGSHIDUIKONGJIANGANJIAOHAODENANSHENGBIJIAOYOUHAO。

娱乐棋牌ERZHEILEIHUASHUZAINVSHENGNEIBIANJIUBUNEIMEGUANYONGLE,TAMENSHUXISHENMENI?SHANGDIANPINPAI,GUANGGAOPAIBIAOSHI,JIANZHUXINGZHUANG,YANSEDENGDENG,SUOYINIZIRANJIUYINGDANGDIAOZHENGZIJIDEHUASHU,XIANGXINTAMENHUIGENGJIESHOU。

上述例子就是基于用户的情况,去设计自己的话术呈现

QIANMIANYIGEZHINENGCHUFANGDECHANGJING,XUNWENRUHEZUOCAI,YIBANHUIJIYUSHIPINTUIJIAN。RUCI,JIEFANGSHUANGSHOU,BIANKANBIANTINGBIANZUO,ZHEIGESHIWOMENXIANGXIANGDEMEIHAOCHANGJING。

娱乐棋牌RUGUONEIRONGBUJIAYIKONGZHIHECHULIDEHUA,YONGHUDESHIYONGLUJINGSHI,XIANKANSHIPINHOUZUOCAI,HUOZHESHIBIANKANSHIPINBIANZUOCAI。RUCI,DAGAILVHUICHUXIAN,YIKANJIUHUI,YIZUOJIUFEIDEQINGKUANG。

YUANYINWUTA,XINXIGUOZAI,XIJIEGUODUO,JIBUZHU。

而对内容进行管理,加以处理的话,合理的处理分层次分阶段,体验便能再上升一个台阶。

上述例子就是基于分层次分阶段,去设计自己的内容呈现

BIZHECENGJINGSHEJIGUOYIXIEYUYINJIAOHUYOUXI。ZAIJINXINGYEWUJIAOXUEDESHIHOU,CENGJINGZOUGUOLEISIDEWANLU。

娱乐棋牌WANGWANGWOMENYIKAISHISHIXUYAOXIANGYONGHUJIESHAOJIBENZHUANGTAI,YIJIJIBENCAOZUOZHILINGDE,ZAIJIESHAOYOUXIZHILINGDESHIHOU,YOUZHEIYIDUANMIAOSHU:

娱乐棋牌……YOUXIDEMINGLINGLIEBIAOFENBIESHI:“JIXU”、“ZHONGFUYIBIAN”、“XIAYIBU”、“TUICHUYOUXI”。

娱乐棋牌WENTI1:MINGLINGLIEBIAOSHIJISUANJIYUYAN,BUJUBEIQINHELI,GENGHAODEBIAOSHUYINGGAISHITIHUANCHENGNIKEYIDUIWOSHUO:

ERZAIHOUXUSHIJIDETIYANGUOCHENGZHONG,YIJIGUANCHAYONGHUSHIJISHIYONGQINGKUANGSHI:

DANGAIJIANGWAN,YONGHUBINGBUZHIDAOJIEXIALAIGAIZENMEBAN,DUNZAINEILILIFADAI。

DANGAIJIANGWAN,YONGHUZOUSHENMEITINGQINGCHU,YEWANGJILEQIANMIAN“ZHONGFUYIBIAN”DEMINGLINGLIEBIAO。TUOKOUERCHUNISHUOSHA?

WENTI2:YIKAISHIYONGHUNADAOZHEIYICHUANMINGLINGDESHIHOU,QISHISHIBUZHISUOCUODE,JIUHAOBIGENNINIANLEYIDUANSHUOMINGSHU。YINWEIXINXIGUOZAI,ERKENENGHUIYILOUDIAOMOUXIEXINXI。

ZHEIJIUSHIYUYINJIAOHUDEGANGASUOZAI,CAOKONGMINGLINGWUFATUXINGHUAXIANSHI,ZHINENGXIANGBANFAZAIYONGHUXUYAODESHIHOUTISHI。(ZHEIJIUFEICHANGKAOLIANGCHUXIANDESHIJI)ERJIAODAIYEXUYAOXIJIE,BIRU:

娱乐棋牌AI:SHUO“JIXU”JINRUXIAYIBU。

YONGHU:JIXUJINRUXIAYIBU。WOMENZHENDEBUXIWANGYONGHURUCIBIAOSHU。

WENTI3:WOMENQIWANGYONGHUDEBIAOSHU,YUYUXIANGBUFU,ERXIUDINGHOUDESHI

ZHUSHOU:JINRUXIAYIBUQINGSHUO“JIXU”

娱乐棋牌LEISIDELIZIHAINENGLIEJUHENDUO,WULUNSHIGUIHAISHIVUI,DUIYONGHUYIGUNAOCHENGXIAN,BUJIAYIGUANLISHIFEICHANGBUFUZEDE。

在自然语言处理领域,特别是纯语言的表述,逻辑顺序非常非常重要。所以我提炼成,内容展示合理程度,故而列为评测点。

5. DOUDICHULIBIAOXIAN

JINGUANWOMENDOUXIWANGZIJIDEZHINENGZHUSHOUNENGGOUJIYUZUIHAODEHUIFU。

ERZAISHIJIDEYEWUZHONG,ZONGHUIYOUYIXIEGAOBUDINGDEQINGKUANG。

此处搞不定分为两种,一种情况是,AI听懂了,但是需求超出范围,如何回复?

另外一种情况是,AI真的没听懂,但是能猜测一个大概,但拿不准,如何回复?

SHIJIYEWUZHONGDEJIEJUEFANGAN,MEIGEYEWUDANYUANCHULIJUNBUYIZHI。

SIYIWEICHANGJIANDECHULIFANGANRUXIA。

娱乐棋牌XIAMIANDEZHEIGELIZIZHONG,YOUSHENMELICAITUIJIANHEWOXIANGMAILICAIQISHIYITUJINSI,DANSHIAIZEGENJUZIJIDELIJIE,JIYULELIANGZHONGBUTONGDECHULIFANGAN。

XIAMIANDESANGELIZIZHONG,QISHIDOUSHIGUISHUYUCHENGGONGLIJIEYITU,DANSHIHUIFUBUYIZHI。

娱乐棋牌ANLI1,CAIYONGXIANLIAOJIEHUADEFANGSHI,XIANRANSHIBUGUOGUANDE。(ZHEILEIBUGUOGUANZHENDEFEICHANGDUO)

ERANLI2HEANLI3,ZESHIXIANGDUIGUOGUANDE。

案例2和案例3,都无法直接满足,虽然方向不同,但也是努力兜底,为用户解决问题。

娱乐棋牌YIZHONGSHITONGGUOXIAZAIAPPZUOWEIJIEJUEFANGAN,YIZHONGSHIJIAOJIDAOHANGQUCHULI,TIGONGJIEJUEFANGAN。ZHEILIANGZHONGXUANZEDEBEIHOU,DOUSHIKEYICHANSHENGSHANGYEJIAZHIDE。

所以兜底回复的表现,衡量的是,能够为用户,为公司带来多少价值。故而列为评测点。

6. JIEDUANXINGJIEWEI

娱乐棋牌XIEDONGXIBUGUANGGUANGSHILUOLIEHEDINGYIPINGCEDIANSHISHENME,BIZHEGENGQIWANGZAIMEIGEDIANSHANG,JIARUGENGDUODEYEWUSIKAOHELIJIE。

SHIJISHANG,YUANBENZAI【FUWUTIGONG】ZHEIGEWEIDU,YOUGENGDUOPINGCEDIANQULIEJU,SHOUYINGYONGXINGSUOXIAN,SHANDIAODEYIXIENEIRONG。

YONGTIWENDEFANGSHI,LIEJUYIXIAWOSHANCHUDIAODEZHIBIAO。

DI(6)DIAN,LIEJUYIGELIZI,TEBIEGENWOMENGONGZUOZHONGYIYANG,MAZONGXIAZHOUQUBEIJINGCHUCHA,NIBANGMANGANPAIYIXIAXIANGGUANXINGCHENG。RANHOUMISHUHUIGOUTONGJUTISHIJIAN,HANGBANDEBANCI,JIUDIAN,LUSHANGDEJIAOTONG,CHUCHAXIANGGUANDESHIXIANGTIXINGYIJIZILIAO。DANGZHEILEISHIQING,JIAOFUJIAIDESHIHOU,AIRUHECHULI。

娱乐棋牌DI(7)DIAN,ZHINENGZHULIKEYICHUXIANDEDIFANG,MAIKEFENG,YANGSHENGQI,wifiMOKUAI,JIUKEYISHIYONGYUYINJIAOLIULE,RUGUOYOUPINGMU,ZEDUOYIZHONGDIANCHUJIAOHU。NEIMEZHEIYIWEIZHEZHINENGZHULI,KEYICUNZAIDEZAITIFEICHANGDUO,SHOUBIAO/HUAN、SHOUJI、DIANNAO、YANJING、ERJI、YINXIANG、CHEZAIYINGJIANDENGRENHEDIFANG。NEIMEDANGYONGHUZAIBUTONGCHANGJINGDEXIADEXUQIU,DAOLELINGWAIDEDIFANG,RUHEDUIRENLEITIGONGFANKUI。

DI(8)DIAN,KAIFANGYUXIANLIAO,JIEJUEYONGHUDEJIMOWENTI。YAOZHIDAO,“SHUDONG”YESHIYIZHONGDAIMANZUDEXUQIU。BIAOXIANDEZUIHAODESHIDIANYING《Her》LIMIANDESAMANSHA,BUSHUXIZHEIGEDIANYINGDEPENGYOUKEYIQUBZHANSOUXIANEIRONG。QICIBIAOXIANDEZUIHAODE,WOSUOZHIDAODE,YINGGAISHIBEIHENDUORENDIAOXILEZHEIXIENIANDEWEIRUANXIAOBINGLE。

(6)、(7)、(8)SANDIANBIJINGGAONANDU,SUIRANXIANGGUOFANGAN,DANSHIDUIJUEDADUOSHUZHINENGZHUSHOUERYAN,XIANGDUIDIPIN,GUERQIZHI。DANGRANYEKEYIBAZHEIXIEPINGCEDIANNARU,ZUOWEIJIAFENXIANG。RUGUONENGSHIXIANDEBIJIAOHAO,NEIJIUSHILIANGDIAN,SHENZHISHIDANGCHENGZHONGYAOMAIDIANQUYINGDESHICHANGJINGZHENGLI!

DANGYONGHUTICHUXUQIUHOU,AIXIANLIJIE,HOUFANKUI,ZHEIGEFANKUIBIAOXIAN,JIUSHIBENWEN【FUWUTIGONG】WEIDUGEGEKAOLIANGJIAODU。

我们都知道那个著名的公式:用户价值=(新体验-旧体验)-替换成本。前段时间读《俞军产品方法论》时,更是加深了理解。

我们如何释放AI的能力去革新体验,尽量提升(新体验)的价值。

同时用户(替换成本)是什么,如何降低。如何两头用力,最大化创造用户价值。

娱乐棋牌CIWEI,WOBEIZHONGREN,FANFUSIKAODEMINGTI。

娱乐棋牌YISHANG,GUANYUDIERDAWEIDU【FUWUTIGONG】DEKAOLIANGBUFEN,JIUCIWANJIE。

HOUXUWENZHANGHUIBUCHONGYUXIADEBUFEN,BINGYIXIANGTONGDEXINGSHIQUJINXINGBUCHONGJIESHIHEWANSHAN:

  • 【交互流畅】——当用户与AI进行交互的时候,重点就交互反馈过程中的性能指标,体验是否流畅来设计评测指标。
  • 【人格特质】——智能助手是否具备足够的魅力/人格化特质,就情绪表现,情商,共情、个性化、拟人化程度来设计评测指标。

娱乐棋牌XIEXIENIKANDAOLEZHEILI,YOUYIWEN,KEYIZAILIUYANQUPINGLUNYUZUOZHESHENRUTAOLUN。

娱乐棋牌RUHEPINGCEYUYINZHUSHOUDEZHINENGCHENGDU(1):YITULIJIE

ZUOZHE:FANDAGUANREN,BUZHETENGHUISIXINGREN,WEIXINGONGZHONGHAO:fanfan19860403《YOUXIYUNYING:GAOSHOUJINJIEZHILU》ZUOZHE。SHUXIYOUXILINGYU、RENGONGZHINENG-ZIRANYUYANCHULILINGYU。

BENWENYOU @FANDAGUANREN YUANCHUANGFABUYURENRENDOUSHICHANPINJINGLI,WEIJINGXUKE,JINZHIZHUANZAI

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